Own the problems, enable the solution
At Intersect, we’re all product owners. We’re invested in the work we do and the products we bring to life. But every problem we solve needs a champion who takes on the direct responsibility of owning the problem and facilitating the solution - from prototype all the way to launch.
At Intersect, this champion is the Product Manager. Intersect PMs act as a proxy for our clients, ensuring that their needs are understood, met, and even anticipated. But they’re more than this. They also fight for the end-user of the product, support their teams, and educate their clients on how they bring amazing products to life through agile development.
What can you expect?
Make real change for a Fortune 500 company
We get into the trenches when it comes to solving problems for our clients and their users. We move fast and work closely with influencers and decision-makers, so you can expect to learn a lot and to learn it quickly. You’ll be at the forefront of making real change for your clients and make an impact that will transform the way they do business. Whether you have experience working as a project manager, account manager, or both, you can expect to be transformed into a true Product Manager.
Enable success through unconventional leadership
For us, this job isn’t about being in a position of power or micromanaging. We take a team approach to everything we do and often lead from behind, providing our teams with the tools they need to succeed and deliver incredible products. And we’re okay doing things this way because we trust our team and work with really smart people. We often spend a significant amount of time on-call with clients and keeping communication open with our team. Intersect PMs are less like lead singers belting away in the spotlight, and more like the drummers of the band, setting the pace and rhythm of work.
Challenge yourself to be better everyday
If you’re hyper organized, you’re already on your way to being a stellar PM. Intersect PMs work with various clients, in various industries, and need to flex their communication skills everyday - including active listening and “listening between the lines”. We ask the right questions and quickly learn how to anticipate problems before they escalate. When it comes to conflict resolution we learn to prioritize and balance the needs of our team, our client, and most importantly, the end-user of the products we build. Some days can be tough, we’re not going to lie. But we have amazing support we can lean on, all the way from our fellow PMs to the larger Intersect family.
Work with different types of problems
We do a lot. We have clients in healthcare, retail, fintech, insurance, education (and some that would be better explained in person). This means our teams get to tackle all sorts of problems and learn from them. You could spend a 6 weeks helping a retail giant build and test ideas in-store, or several months reshaping a mobile experience with a risk-averse organization. No problem is ever the same.
Standups are quick and actionable meetings meant to provide feedback and communicate project blockers. Standups are a good way to touch base with the larger project team (design, strategy, product management, etc.). We like to keep these short and sweet, because we don’t like too many meetings.
Communication and alignment
You can expect to have regular check-ins with all your active clients in order to provide transparency on project progress, troubleshoot blockers, and re-align on project objectives.
Lunch & Learn
We like to eat and we like to learn. We promote a culture where we encourage everyone to give back and teach on topics they are passionate about. On Wednesdays our lunches are catered (“on the Horse”) and often this is a great time to also learn something new during a Lunch & Learn. Recent topics have included "Machine Learning: Buzzword or Friend?" and "Winning Hearts & Minds - How to Present your Ideas Effectively".
Fail fast and adapt
We are an agile organization. You can expect to have regular sprint planning sessions, sprint reviews, and sprint retros as part of development cycles.
Promoting growth among PMs
During one-on-ones you can share challenges and successes with senior product managers and use the opportunity to seek out targeted feedback and improvement. Or you could spend the 15 minutes talking about your epic weekend or the showing off pics of your dog in a Halloween costume.
Collaboration with the team
Throughout project kickoff, strategy, user research, and product design, we work closely with design, strategy, and engineering to help drive projects forward and with client and user needs in mind. Feedback and collaboration through pivot meetings is the one of the best ways we dive deep and “pivot” towards a new direction with our team when we need to.
Work with real problems
At Intersect, your work actually matters. Our products are sexy, but they are also useful to the masses. We are helping companies make huge waves in industries like finance, health, insurance and more. We are changemakers.
See Our Work
How can a single mobile app be simple enough that anyone can use, but complex enough to suit the needs of any health benefits offering?
How can we further simplify a complex claim workflow and communication process while catering to a variety of user types?
Engaging users through personalization, ease of access, and improved authentication.
People you'll want to spend time with
Senior Mobile Engineer
Adam works hard to make apps come to life and behave in the way that our Product team envisions them. Because he’s a nice guy, he also works to make life easier for the iOS team by upgrading processes whenever there is room for improvement.
When not writing code, Adam enjoys traveling, rock climbing, and playing strategic board games.
Favourite Slack channels#rock-climbing#mario-kart#ios-news
Senior Human Resource Specialist
Karlie is a Human Resource Specialist, ensuring the development and maintenance of Intersect’s world class team. She works closely with the executive team to manage the entire employee life cycle, including candidate generation, direct sourcing, interviewing, and hiring.
Outside of work, she loves hanging out with her dog, Milo.
Favourite Slack channels#aminals#ladieschat#overheard
VP, Product Design
Isuru applies design thinking in the creation of successful user experiences and helps in the growth of the design team.
He once owned 5 dogs (3 of them named Rex) when living in Tanzania. He also almost climbed Mt. Kilimanjaro but couldn’t make it to the summit due to a snow storm. A Discovery Channel enthusiast and avid sports fan, Isuru can be found shooting hoops in his free time. He currently owns 0 dogs.
Favourite Slack channels#sports#designers#sneaker-heads#hirstyrulez
Director of People
As the Director of People, Leigh is responsible for leading all human resource functions at INTERSECT. Leigh’s expertise is people and at Intersect, that also means supporting the unique culture and fostering the curiosity and innovation ingrained in our identity.
You will most likely see Leigh at the next HR networking group, especially if it is Tech related. Outside of work she spends a majority of her time up north with family, ideally on the lake in both -30 and +30 weather.
Favourite Slack channels#dads_n_moms#beats#aminals#ladieschat
Director, Strategy & Analytics
John believes that data is better than hunches, and that actions speak louder than survey results. He’s an active mentor for technology startups at McMaster’s Xerox Center for Engineering Entrepreneurship and Innovation.
John golfs, plays NHL 95, and cheers for his beloved Montreal Canadiens in his free time.
Favourite Slack channels#correct-baseball-hof#sports#crypto-mining
VP, Growth and Partnerships
Anthony is the VP of Growth & Partnerships at Intersect, where he drives business development, partnership, and marketing.
South African by birth, Anthony settled in Toronto in the early 2000’s. An avid reader, morning exerciser, and proud new dad to a beautiful baby girl, Anthony strives to live every day with gratitude, humility, and curiosity.
Favourite Slack channels#dads#beats#goodreads
Saaqshi spends her days at Intersect crafting the words that go in our products. She wordsmiths to make sure our language, communication and tone match the products and strategy we’re trying to convey.
In her spare time, she has a weird fascination with indie wrestling, finds joy in yoga and weight lifting, and recently ran a 5k.
Favourite Slack channels#designers#fitness#overheard#cutethings
Amr is responsible for analyzing business objectives, conducting product research, and understanding technical capabilities in order to build blueprints for products.
You can talk to Amr about anything related to travel, sports (Go Celtics!), music, video games (he’s the office’s FIFA king) and he’s usually down for a game of pong. He will also shamelessly plug his social media handle - @amrhussein - any chance he gets.
Favourite Slack channels#got-spoilers#hirstyrulez#overheard
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