Intersect’s 4th Annual Bike Day

What’s summer for a child without a bike? Learning to ride a bike gives kids confidence, a feeling of independence, and pure joy. Unfortunately though, not every kid is given the chance to experience these things due to circumstances beyond their control. While we wish that we could help every child around the world feel... [Read More]

Memoirs of an Intern

After 8 months, my time as a Product Design Intern here at Intersect is coming to a close. I’ve drawn a lot of boxes during my time here, and would gladly stay here forever if I didn’t have to return to that thing called “school”. Before I leave, I want to share some of my... [Read More]

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SingularityU Canada and Symbility Intersect Announce Joint Effort to Build Better Futures Through Technology Enablement

The team at Intersect and I are proud to announce a new and exciting project to support SingularityU Canada and its mission to inspire and enable exponential technology and innovation across the country. Our first activity will be to support SingularityU Canada’s launch of the inaugural SingularityU Canada Executive Program this spring in Niagara-on-the-Lake. As... [Read More]

How Your Brand Can Win In The Future of Retail

For your brand to succeed, you must prioritize customer experience over everything. Putting the customer first shouldn’t be a simple discussion during weekly or monthly marketing meetings. It means building out every facet of your business to serve the relationship between your customer and the product. Retailers who are winning today, and will continue to... [Read More]

How To Make a Simple User Testing Plan

A user testing plan is the simplest way to guide your testing and ensure it’s being conducted effectively. It’s especially useful to map out and help demonstrate why user testing is so vital – or you could always just show them our last article. In it, we go over how user testing is tied back... [Read More]

Everything You Need to Know to Start User Testing

If you aren’t user testing, you aren’t building a great product. User testing is how companies validate what they want to put in market (or what they already have) with who will actually be using it. Without it, products are really only a collection of guesses and (possibly misguided) intuition on what a customer might... [Read More]

Lessons Learned On The Path To Building Microservices

Microservices has become a hot tech buzzword in the last couple of years, made even more popular by Netflix. Just look at these search results on YouTube for an example of what I mean. There are numerous advantages when building a system with many components, but we will not be diving into those for this... [Read More]

Reinforcement Learning – What Action Should I Take To Maximize My Reward?

If you haven’t read it, check out my previous post that serves as a part 1, as this article is going to expand on what we learned there. In our previous post, we investigated states, actions, and what the core concept of reinforcement learning is. From here we’re going to look into weights, policies, and... [Read More]

Eleven Projects In Sixteen Weeks: My Immersive Learning Experience With Intersect

Sixteen weeks ago, I joined the Symbility Intersect team as one of the Product Coordinators for the Fall 2017 term. As this Co-Op term comes to a close, I can unequivocally say that this has been my most rewarding and educational work experience thus far. Specifically, working on the Product Management team has been such... [Read More]

Our Commitment To Your Data Safety

Data is a word that gets thrown around a lot today, especially in the digital world where data can take on many forms. It could be your credit card information that’s being held by your cellular provider. It could be your history of where you’ve traveled to using an app-based ride service. It could be... [Read More]